{"id":15128,"date":"2024-04-09T09:00:00","date_gmt":"2024-04-09T13:00:00","guid":{"rendered":"https:\/\/d4m-int.com\/chad-decker-parte-5-las-necesidades-vs-los-deseos-del-cliente-en-el-sector-manufacturero\/"},"modified":"2024-10-28T11:59:01","modified_gmt":"2024-10-28T15:59:01","slug":"chad-decker-parte-5-las-necesidades-vs-los-deseos-del-cliente-en-el-sector-manufacturero","status":"publish","type":"post","link":"https:\/\/d4m-int.wt-demo.com\/es\/chad-decker-parte-5-las-necesidades-vs-los-deseos-del-cliente-en-el-sector-manufacturero\/","title":{"rendered":"Chad Decker parte 5: las necesidades vs. los deseos del cliente en el sector manufacturero"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15128\" class=\"elementor elementor-15128 elementor-12025\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71ac94a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71ac94a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da07988\" data-id=\"da07988\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33be648 elementor-widget elementor-widget-heading\" data-id=\"33be648\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e1s que cumplir solicitudes: c\u00f3mo satisfacer las verdaderas necesidades impulsa el \u00e9xito en la manufactura<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f00643 elementor-widget elementor-widget-text-editor\" data-id=\"8f00643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><strong>Acerca de la entrevista<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bb523a elementor-widget elementor-widget-text-editor\" data-id=\"2bb523a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"ac0952f6-4e11-40a6-93e3-f3e9c8505943\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Al satisfacer las demandas del cliente en el sector manufacturero, \u00bfpermite que el cliente dicte la soluci\u00f3n que desea\u2014arriesgando la posibilidad de expectativas insatisfechas y p\u00e9rdida de negocios\u2014o toma la iniciativa para abordar sus problemas subyacentes, incluso a riesgo de perder la venta? Esta decisi\u00f3n puede ser estresante, por lo que, en esta entrevista, conversamos con Chad Decker, Consultor Senior de DELMIA, quien explora la diferencia entre los deseos y necesidades de un cliente.<\/p>\n<p>En esta conversaci\u00f3n, utilizando un ejemplo pr\u00e1ctico sobre la compra de un autom\u00f3vil, Chad ilustra c\u00f3mo satisfacer las solicitudes espec\u00edficas de un cliente puede no conducir siempre a la satisfacci\u00f3n si no se abordan las necesidades subyacentes. Enfatiza que los mejores vendedores profundizan para entender los verdaderos requisitos del cliente, que podr\u00edan no alinearse con sus demandas iniciales. Chad describe las calificaciones clave necesarias para que un equipo realice una evaluaci\u00f3n de valor, resumi\u00e9ndola como &#8216;experiencia&#8217;, al tiempo que tambi\u00e9n destaca la importancia de la observaci\u00f3n y la pasi\u00f3n.<\/p>\n<p>Para concluir, es realmente importante comprender las necesidades y objetivos subyacentes de los clientes, en lugar de enfocarse \u00fanicamente en las caracter\u00edsticas y funciones que solicitan inicialmente. Al tomarse el tiempo para evaluar los problemas reales y los resultados deseados, y al utilizar indicadores clave de rendimiento (KPIs) para rastrear el \u00e9xito, las empresas pueden no solo ofrecer soluciones m\u00e1s efectivas, sino tambi\u00e9n mantener el impulso en proyectos a largo plazo y asegurar recursos adicionales. En \u00faltima instancia, este enfoque fomenta una relaci\u00f3n m\u00e1s colaborativa y exitosa entre los clientes y los proveedores, lo que conduce a mejores resultados y mayor satisfacci\u00f3n.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802b828 elementor-widget elementor-widget-video\" data-id=\"802b828\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/nvVn4EP0bVU?si=q8BAPmLq_xWqsVhn&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>M\u00e1s que cumplir solicitudes: c\u00f3mo satisfacer las verdaderas necesidades impulsa el \u00e9xito en la manufactura Acerca de la entrevista Al satisfacer las demandas del cliente en el sector manufacturero, \u00bfpermite que el cliente dicte la soluci\u00f3n que desea\u2014arriesgando la posibilidad de expectativas insatisfechas y p\u00e9rdida de negocios\u2014o toma la iniciativa para abordar sus problemas subyacentes, 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